Privacy Policy

1. Introduction

Gewape Cloud Infrastructure ("GCI", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, phone number, company name, and job title when you contact us or request information.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
• Service Data: Technical data related to infrastructure services if you are a customer.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and maintain our infrastructure services
• Send you service-related communications
• Improve our website and services
• Comply with legal obligations

4. Data Sovereignty

As a sovereign cloud provider, we treat data residency and legal compliance as a baseline. Customer data processed through our infrastructure services remains within the jurisdiction where it is deployed, with governance controls over privileged access and auditable operations. We align with local data protection laws including Kenya's Data Protection Act 2019, Nigeria's NDPA, Rwanda's Law N° 058/2021, South Africa's POPIA, Singapore's PDPA, and Brazil's LGPD.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

6. Security

We implement appropriate technical and organizational measures to protect your information. Our infrastructure is deployed on ISO 27001 certified datacenters with enterprise-grade security controls.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: gci[at]gewapecloud.com
Address: 1st Parklands Avenue, 1 Park Avenue Building, 3rd Floor, P.O BOX 00606-650, Nairobi, Kenya